Return & Refund Policy

Return & Refund Policy

Your satisfaction is important to us.

Return Eligibility

Returns are accepted if:

  • You receive the wrong product.
  • The item arrives damaged.
  • The product has a verified manufacturing defect.

Return Conditions

  • Return requests must be submitted within 3 days of receiving the order.
  • Products must be unused and returned in their original packaging.
  • Photos or videos may be requested to verify damaged or incorrect items.

Refund Policy

  • Refunds are processed after inspection of the returned item.
  • Approved refunds are generally completed within 5–10 business days.
  • Shipping charges are non-refundable unless the error occurred on our side.

Exchange Policy

Eligible products may be exchanged based on stock availability.

Non-Returnable Items

Returns are not accepted for:

  • Used products.
  • Products damaged through misuse.
  • Personal care or hygiene products (where applicable).
  • Products without original packaging.